Podcast on JTBD with Urko and Jeff Baker, Head of Product Development and Customer Insights at NetJets Every leader must learn how to make innovation a repeatable business process or risk being blindsided by disruption. With that in mind, I’d like to share this VoiceAmerica radio show interview that I did with a client from …
A Beautiful Illustration About What Customers Want Most business leaders are looking for ways to create unique value for their target customers to differentiate and grow. But how do you create unique value in a repeatable manner? Is it even possible? Yes, it is possible, but you must understand what a customer “need” really is …
The First Three Habits of Highly Effective Innovators
4 Steps to Capture Opportunities for Breakthrough Growth
Does Your Innovation Strategy Pass the “3 Elements” Test? Formulating good strategy can be hard. One reason is because there’s a lot of confusion about what “good strategy” really is. Fortunately, Professor Richard P. Rumelt, Emeritus Professor, Los Angeles Anderson School of Management, and author of Good Strategy, Bad Strategy: The Difference and Why it …
3 Steps to Change the Game of Innovation New product failure rates have remained stubbornly high for decades at about 70-90%. Most people believe this is because innovation is inherently risky and messy. As one innovation “expert” stated in a leading business journal recently: “Innovation is a process of trying your best ideas and seeing …
Better Questions Will Improve the Information You Receive from Customers Leaders often execute strategy and innovation in the wrong sequence. Here’s what the former CEO of P&G, A.G. Lafley, and business consultant, Ram Charan, say about this: “All too often, managers decide on a business strategy – what markets to pursue and what products to …
How “Can-Am Off-Road Vehicles” Innovates Relentlessly Along with passion, drive, and trust, one of BRP’s values is “ingenuity to defy convention: we’re not afraid to see things differently. Constant curiosity makes us the first to uncover new solutions. We question. We innovate. We progress. Relentlessly.” Most companies would find it challenging to live up to …
What Walter Isaacson Could Not Tell You About Steve Jobs When Walter Isaacson, the biographer of Steve Jobs, was asked what lessons he learned from Jobs about innovation, he said, “You’ll have to talk with Professor Clayton Christensen about that. I’m just a biographer; I’m not an innovation expert.” Unfortunately, Professor Christensen passed away before …
Making it Possible at Franklin University Founded in 1902, with over 5,000 students today, Franklin University has had a single-minded mission: to make a college education possible for everyone. Then make a graduate school education possible. Now, in the past few years, Franklin is giving hope and making it possible for working adults to earn …
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